Welcome to Adrija Food Products, your ultimate destination for premium culinary delights delivered right to your doorstep! We take immense pride in ensuring a seamless shopping experience for our valued customers. Please acquaint yourself with our comprehensive shipping and delivery policy below:

 

1. Shipping Coverage: We offer shipping services across India, reaching even the most remote corners of the country.

2. Order Processing Time: Upon successful confirmation of your order and payment, our dedicated team initiates order processing within 1-2 business days. Please note that processing times may vary during peak seasons or promotional events.

3. Shipping Methods: We collaborate with trusted logistics partners to guarantee prompt and reliable delivery of your orders. The shipping method employed is determined based on your location and the dimensions of the items in your order.

4. Shipping Charges: Shipping charges are computed based on the weight of your order and the delivery address provided during checkout. The applicable shipping fees will be clearly displayed at the checkout stage prior to finalizing your purchase.

5. Estimated Delivery Time: While we strive to expedite the delivery process, the estimated delivery time typically ranges from 3 to 7 business days from the date of order dispatch. Remote areas or circumstances beyond our control may lead to slight variations in delivery times.

6. Order Tracking: Upon dispatch, you will receive a shipping confirmation email or SMS containing a tracking number. This enables you to monitor the progress of your shipment until it reaches your doorstep.

7. Delivery Attempts: Our courier partners make multiple attempts to deliver your order. If you are unavailable to receive the package, they may try again on subsequent days. Please ensure that someone is present to accept the delivery or provide comprehensive delivery instructions during checkout.

8. Failed Deliveries: In instances where delivery is unsuccessful due to incorrect address details or unavailability of the recipient, additional charges may be applicable for re-delivery or address correction.

9. Damaged or Defective Items: We take utmost care to ensure that your order reaches you in pristine condition. However, if you receive damaged or defective items, kindly notify us within 48 hours of receipt by contacting our customer support team at info@adrijagroup.com or via phone at +91 7029578395. We will promptly assist you with a replacement or refund as per our return policy.

10. Order Cancellation: You have the liberty to cancel your order prior to dispatch. Once dispatched, cancellation requests may not be accommodated. For cancellations, kindly contact us immediately through the aforementioned channels.

11. Bulk Orders: Should you require assistance with bulk orders or have specific requests, please reach out to our customer support team for personalized guidance and support.

12. Holiday Periods: During festive seasons or holidays, please anticipate potential delays in processing and delivery times due to heightened order volumes. We sincerely appreciate your patience and understanding during such periods.

13. International Shipping: Presently, we exclusively cater to customers within India and do not offer international shipping services.

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Should you have any further inquiries or require clarifications regarding our shipping and delivery policy, please do not hesitate to reach out to us at info@adrijagroup.com or by dialing +91 7029578395. Our dedicated customer service team is at your disposal to address any concerns and ensure your shopping experience with Adrija Food Products is nothing short of exceptional.